TVMS Manual 2.0
  • Welcome page
  • Understanding TVMS
  • First steps
  • Getting help
    • How to get help
      • Generic issues
      • Streams issues
    • FAQ
  • Quick start
    • TVMS Home page
    • New deployment
    • Content
      • Add a channel
      • How to add EPG
      • Add a movie
      • Add series
      • Pay Per View (PPV)
      • Cloud Sync
    • UI and hostnames
      • Add a hostname
      • Add a UI
    • Business part
      • Create a product
      • Create customers
      • Create resellers
      • Billing integration with TVMS
  • TV application
    • Loading
      • Profiles
    • Home screen
      • Settings
      • Personal menu
    • Channels
      • TV player
      • TV guide
      • Recordings
      • CatchupTV
    • VoD
      • Movies
      • Series
      • Music
    • Apps
  • Detailed documentation
    • Top panel
      • System Users
      • SendGrid
      • Time Zone
      • User Logs
      • Super Hostname
      • White Labelling
    • CMS
      • Channels
        • Add Channel
        • Channels Excel
        • EPG Overview
        • EPG Urls
        • EPG Builder
        • How to apply EPG
        • Cloud PVR
        • UI Groups
        • PPV Rules
        • Packages
      • Movies
        • Add a movie
        • Add a movie from the database
        • PPV Rules
        • Packages
      • Series
        • Add Series
        • Add Series from the database
        • Add a season
        • PPV Rules
        • Packages
      • Education
        • Add a course
        • PPV Rules
        • Levels
      • Music
        • Add Album
        • PPV Rules
        • Packages
      • Apps
        • Add App
        • Packages
      • Import/Export
        • Channels
        • Movies
        • Series
      • Transcoders
        • Add a transcoder
        • CDN Hostnames
        • DVR Storage
        • FLS Mapping
        • FLS Config
        • FLS Health
      • Settings
        • Currency
        • BuyDRM
        • Irdeto
        • Token Settings
    • CRM
      • Customers
        • Add a customer
        • Customer details
          • Information
          • Subscription
          • User Interface
          • Devices
          • Wallet
          • Tickets
          • Content
          • Profiles
          • Logs
        • Add a range of customers
        • Customers Count
        • Bulk Edit
        • Delete Bulk Customers
        • Import Customers
      • Tickets
      • Stocks
        • Models
      • Dealers
      • Resellers
        • Add a new Reseller
        • Resellers details
        • Performance
        • Extra Packages Mapping
        • Domain Mapping
      • Products
        • Add a Product
        • Product details
        • Extra Packages
        • DVR Plans
        • Catchup Plans
        • IP Access
        • API Provisions
        • Disclaimer
        • Support
        • App OTA
      • Advertisement
        • Banner Ads
        • Preroll Ads
        • Overlay Ads
        • Ticker Ads
      • Webshops
        • WooCommerce
        • Shopify
        • OpenCart
        • BigCommerce
        • Prestashop
        • TVMS Webshop
          • Setup a Payment Gateway
          • Cart Setup
          • Setup Customer Portal
          • Invoicing Templates
          • Email Templates
      • Communication
        • Email Templates
        • Mass Mailing Settings
        • Mass SMS Settings
        • Messages
        • Subscriptions
        • Mass Mailing
        • Mass SMS
      • CRM Settings
        • Currencies
        • General
        • Company Info
        • CRM Rules
    • MIQ
      • Dashboard
      • Usages
      • Content
      • Location
      • Hardware
      • Network
      • Software
      • System Health
      • Advertisement
      • Financial
    • UIT
      • User Interfaces
      • Add a User Interface
      • Hostnames
      • Templates
      • Languages
      • Menu Apps
    • API
      • AddCustomer
      • AddDeviceToCustomer
      • BulkDeleteCustomers
      • CancelSubscription
      • ChangeCustomerProduct
      • ChangeLoginDetails
      • CustomerRecommendation
      • CustomerStatus
      • CustomerSubscription
      • DeleteCustomer
      • DeleteDeviceFromCustomer
      • DisableCustomer
      • EditCustomer
      • EnableCustomer
      • ExtraPackages
      • GetCountries
      • GetCustomer
      • GetProducts
      • MacAddress
      • RenewCustomer
      • ValidateCustomer
  • App publishing
    • Getting Started
    • Completing the Prerequisites
      • Select an App Name
      • Prepare Artwork
        • Artwork to Build Apps
        • Artwork to Publish Apps
      • Register Developer Accounts
    • Testing an App
      • How to Install an App for Testing on Android
      • How to Install an App for Testing on iOS and tvOS
      • How to Install an App for Testing on Firestick
      • How to Install an App for Testing on Roku
    • Preparing Apps for Publishing
      • Create App Approval Product
      • Google Play Store
      • Apple App Store
      • Amazon App Store
      • LG Content Store
      • Samsung Tizen Store
      • Roku Channel Store
  • Miscellaneous
    • TVMS Artwork
    • Roku TVE
    • Supported Devices
    • Player Support
    • Updates of Apps and Set-top boxes
      • Manual Update
      • Roku manual update
      • Android In App Update
      • OTA (Over The Air)
    • Video manual
  • Changelog
    • Application changelog
      • Release 8.5.1x - February 1st '21
      • Release 9.3 - January 15, 2022
      • Release 9.4.0 WebTV/PWA
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On this page
  • Splash screen
  • Service ID screen
  • Language screen
  • Login screen
  • Forgot User/Pass

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  1. TV application

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PreviousBilling integration with TVMSNextProfiles

Last updated 3 years ago

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Splash screen

The first thing you see is the splash screen. The picture must be provided by a customer. It cannot be changed in TVMS because it’s hardcoded in the app. Refer to the TVMS Artwork page to learn more about pictures requirements.

Service ID screen

Then we see the Service ID screen. This ID defines the OTT service we'd like to use.

This screen isn’t mandatory. It appears only if a Superhost Name is configured. In case if it’s not, go to the next step.

Language screen

Click Change Language to change a language.

Follow the way to find the list settings in TVMS: My Deployments > UI Toolkit > choose the deployment you need > Languages. Refer to the Languages guide.

Login screen

Here we are on the login screen. Username and Password are set in TVMS, customers must know them.

To change the text on the right side refer to the Hostnames documentation.

Enter Username and Password, press Submit. This info is available for each customer in its Details, check the Customer details guide to learn more.

Forgot User/Pass

In case if a customer forgot the credentials, click the Forgot User/Pass button on the Login screen.

The information will be sent via Email or SMS specified in the customers account.

Here appears the loading screen. If something goes wrong, you get an error code. Refer to to learn more.

the error codes list