TVMS Manual 2.0
  • Welcome page
  • Understanding TVMS
  • First steps
  • Getting help
    • How to get help
      • Generic issues
      • Streams issues
    • FAQ
  • Quick start
    • TVMS Home page
    • New deployment
    • Content
      • Add a channel
      • How to add EPG
      • Add a movie
      • Add series
      • Pay Per View (PPV)
      • Cloud Sync
    • UI and hostnames
      • Add a hostname
      • Add a UI
    • Business part
      • Create a product
      • Create customers
      • Create resellers
      • Billing integration with TVMS
  • TV application
    • Loading
      • Profiles
    • Home screen
      • Settings
      • Personal menu
    • Channels
      • TV player
      • TV guide
      • Recordings
      • CatchupTV
    • VoD
      • Movies
      • Series
      • Music
    • Apps
  • Detailed documentation
    • Top panel
      • System Users
      • SendGrid
      • Time Zone
      • User Logs
      • Super Hostname
      • White Labelling
    • CMS
      • Channels
        • Add Channel
        • Channels Excel
        • EPG Overview
        • EPG Urls
        • EPG Builder
        • How to apply EPG
        • Cloud PVR
        • UI Groups
        • PPV Rules
        • Packages
      • Movies
        • Add a movie
        • Add a movie from the database
        • PPV Rules
        • Packages
      • Series
        • Add Series
        • Add Series from the database
        • Add a season
        • PPV Rules
        • Packages
      • Education
        • Add a course
        • PPV Rules
        • Levels
      • Music
        • Add Album
        • PPV Rules
        • Packages
      • Apps
        • Add App
        • Packages
      • Import/Export
        • Channels
        • Movies
        • Series
      • Transcoders
        • Add a transcoder
        • CDN Hostnames
        • DVR Storage
        • FLS Mapping
        • FLS Config
        • FLS Health
      • Settings
        • Currency
        • BuyDRM
        • Irdeto
        • Token Settings
    • CRM
      • Customers
        • Add a customer
        • Customer details
          • Information
          • Subscription
          • User Interface
          • Devices
          • Wallet
          • Tickets
          • Content
          • Profiles
          • Logs
        • Add a range of customers
        • Customers Count
        • Bulk Edit
        • Delete Bulk Customers
        • Import Customers
      • Tickets
      • Stocks
        • Models
      • Dealers
      • Resellers
        • Add a new Reseller
        • Resellers details
        • Performance
        • Extra Packages Mapping
        • Domain Mapping
      • Products
        • Add a Product
        • Product details
        • Extra Packages
        • DVR Plans
        • Catchup Plans
        • IP Access
        • API Provisions
        • Disclaimer
        • Support
        • App OTA
      • Advertisement
        • Banner Ads
        • Preroll Ads
        • Overlay Ads
        • Ticker Ads
      • Webshops
        • WooCommerce
        • Shopify
        • OpenCart
        • BigCommerce
        • Prestashop
        • TVMS Webshop
          • Setup a Payment Gateway
          • Cart Setup
          • Setup Customer Portal
          • Invoicing Templates
          • Email Templates
      • Communication
        • Email Templates
        • Mass Mailing Settings
        • Mass SMS Settings
        • Messages
        • Subscriptions
        • Mass Mailing
        • Mass SMS
      • CRM Settings
        • Currencies
        • General
        • Company Info
        • CRM Rules
    • MIQ
      • Dashboard
      • Usages
      • Content
      • Location
      • Hardware
      • Network
      • Software
      • System Health
      • Advertisement
      • Financial
    • UIT
      • User Interfaces
      • Add a User Interface
      • Hostnames
      • Templates
      • Languages
      • Menu Apps
    • API
      • AddCustomer
      • AddDeviceToCustomer
      • BulkDeleteCustomers
      • CancelSubscription
      • ChangeCustomerProduct
      • ChangeLoginDetails
      • CustomerRecommendation
      • CustomerStatus
      • CustomerSubscription
      • DeleteCustomer
      • DeleteDeviceFromCustomer
      • DisableCustomer
      • EditCustomer
      • EnableCustomer
      • ExtraPackages
      • GetCountries
      • GetCustomer
      • GetProducts
      • MacAddress
      • RenewCustomer
      • ValidateCustomer
  • App publishing
    • Getting Started
    • Completing the Prerequisites
      • Select an App Name
      • Prepare Artwork
        • Artwork to Build Apps
        • Artwork to Publish Apps
      • Register Developer Accounts
    • Testing an App
      • How to Install an App for Testing on Android
      • How to Install an App for Testing on iOS and tvOS
      • How to Install an App for Testing on Firestick
      • How to Install an App for Testing on Roku
    • Preparing Apps for Publishing
      • Create App Approval Product
      • Google Play Store
      • Apple App Store
      • Amazon App Store
      • LG Content Store
      • Samsung Tizen Store
      • Roku Channel Store
  • Miscellaneous
    • TVMS Artwork
    • Roku TVE
    • Supported Devices
    • Player Support
    • Updates of Apps and Set-top boxes
      • Manual Update
      • Roku manual update
      • Android In App Update
      • OTA (Over The Air)
    • Video manual
  • Changelog
    • Application changelog
      • Release 8.5.1x - February 1st '21
      • Release 9.3 - January 15, 2022
      • Release 9.4.0 WebTV/PWA
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  1. Detailed documentation
  2. Top panel

SendGrid

PreviousSystem UsersNextTime Zone

Last updated 3 years ago

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SendGrid is a tool that you can use for mass mailing.

Sendgrid

  • You can know more about the by visiting their official website

  • We advise you to go with the plan considering the amount of emails you will be sending each month. Sendgrid provides an API Key that needs to be used for sending mails across the TVMS. You can sign up and set that key here

  • After setting up the key kindly whitelist the IP 35.204.115.18 over here() if you have put restrictions for the IP else ignore it.

  • We do verify the key by sending a sample email to our system admin email to confirm if the API key works fine.

For accounts created after Apr 6, 2020

  • Verifying email is the simplest option to do if you want to send email from a particular address only. If you think that your sending email can be changed in future then you can go with domain authentication for which you need to know DNS settings.

  • After authentication is done, in the test email field put up the email from which you will be sending the email to verify if the API key is correctly mapped.

  • If you have chosen domain authentication then your email can be *@authenticateddomain.com and if you have chosen email authentication then it needs to be exactly same as you have put in sendgrid. This condition remains same when you send mass email.

You have to verify your sending domain or email inside sendgrid .

https://app.sendgrid.com/settings/sender_auth
Sendgrid
https://app.sendgrid.com/settings/api_keys
https://app.sendgrid.com/settings/access