TVMS Manual 2.0
  • Welcome page
  • Understanding TVMS
  • First steps
  • Getting help
    • How to get help
      • Generic issues
      • Streams issues
    • FAQ
  • Quick start
    • TVMS Home page
    • New deployment
    • Content
      • Add a channel
      • How to add EPG
      • Add a movie
      • Add series
      • Pay Per View (PPV)
      • Cloud Sync
    • UI and hostnames
      • Add a hostname
      • Add a UI
    • Business part
      • Create a product
      • Create customers
      • Create resellers
      • Billing integration with TVMS
  • TV application
    • Loading
      • Profiles
    • Home screen
      • Settings
      • Personal menu
    • Channels
      • TV player
      • TV guide
      • Recordings
      • CatchupTV
    • VoD
      • Movies
      • Series
      • Music
    • Apps
  • Detailed documentation
    • Top panel
      • System Users
      • SendGrid
      • Time Zone
      • User Logs
      • Super Hostname
      • White Labelling
    • CMS
      • Channels
        • Add Channel
        • Channels Excel
        • EPG Overview
        • EPG Urls
        • EPG Builder
        • How to apply EPG
        • Cloud PVR
        • UI Groups
        • PPV Rules
        • Packages
      • Movies
        • Add a movie
        • Add a movie from the database
        • PPV Rules
        • Packages
      • Series
        • Add Series
        • Add Series from the database
        • Add a season
        • PPV Rules
        • Packages
      • Education
        • Add a course
        • PPV Rules
        • Levels
      • Music
        • Add Album
        • PPV Rules
        • Packages
      • Apps
        • Add App
        • Packages
      • Import/Export
        • Channels
        • Movies
        • Series
      • Transcoders
        • Add a transcoder
        • CDN Hostnames
        • DVR Storage
        • FLS Mapping
        • FLS Config
        • FLS Health
      • Settings
        • Currency
        • BuyDRM
        • Irdeto
        • Token Settings
    • CRM
      • Customers
        • Add a customer
        • Customer details
          • Information
          • Subscription
          • User Interface
          • Devices
          • Wallet
          • Tickets
          • Content
          • Profiles
          • Logs
        • Add a range of customers
        • Customers Count
        • Bulk Edit
        • Delete Bulk Customers
        • Import Customers
      • Tickets
      • Stocks
        • Models
      • Dealers
      • Resellers
        • Add a new Reseller
        • Resellers details
        • Performance
        • Extra Packages Mapping
        • Domain Mapping
      • Products
        • Add a Product
        • Product details
        • Extra Packages
        • DVR Plans
        • Catchup Plans
        • IP Access
        • API Provisions
        • Disclaimer
        • Support
        • App OTA
      • Advertisement
        • Banner Ads
        • Preroll Ads
        • Overlay Ads
        • Ticker Ads
      • Webshops
        • WooCommerce
        • Shopify
        • OpenCart
        • BigCommerce
        • Prestashop
        • TVMS Webshop
          • Setup a Payment Gateway
          • Cart Setup
          • Setup Customer Portal
          • Invoicing Templates
          • Email Templates
      • Communication
        • Email Templates
        • Mass Mailing Settings
        • Mass SMS Settings
        • Messages
        • Subscriptions
        • Mass Mailing
        • Mass SMS
      • CRM Settings
        • Currencies
        • General
        • Company Info
        • CRM Rules
    • MIQ
      • Dashboard
      • Usages
      • Content
      • Location
      • Hardware
      • Network
      • Software
      • System Health
      • Advertisement
      • Financial
    • UIT
      • User Interfaces
      • Add a User Interface
      • Hostnames
      • Templates
      • Languages
      • Menu Apps
    • API
      • AddCustomer
      • AddDeviceToCustomer
      • BulkDeleteCustomers
      • CancelSubscription
      • ChangeCustomerProduct
      • ChangeLoginDetails
      • CustomerRecommendation
      • CustomerStatus
      • CustomerSubscription
      • DeleteCustomer
      • DeleteDeviceFromCustomer
      • DisableCustomer
      • EditCustomer
      • EnableCustomer
      • ExtraPackages
      • GetCountries
      • GetCustomer
      • GetProducts
      • MacAddress
      • RenewCustomer
      • ValidateCustomer
  • App publishing
    • Getting Started
    • Completing the Prerequisites
      • Select an App Name
      • Prepare Artwork
        • Artwork to Build Apps
        • Artwork to Publish Apps
      • Register Developer Accounts
    • Testing an App
      • How to Install an App for Testing on Android
      • How to Install an App for Testing on iOS and tvOS
      • How to Install an App for Testing on Firestick
      • How to Install an App for Testing on Roku
    • Preparing Apps for Publishing
      • Create App Approval Product
      • Google Play Store
      • Apple App Store
      • Amazon App Store
      • LG Content Store
      • Samsung Tizen Store
      • Roku Channel Store
  • Miscellaneous
    • TVMS Artwork
    • Roku TVE
    • Supported Devices
    • Player Support
    • Updates of Apps and Set-top boxes
      • Manual Update
      • Roku manual update
      • Android In App Update
      • OTA (Over The Air)
    • Video manual
  • Changelog
    • Application changelog
      • Release 8.5.1x - February 1st '21
      • Release 9.3 - January 15, 2022
      • Release 9.4.0 WebTV/PWA
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On this page
  • Details
  • Subscriptions
  • Resellers
  • Packages
  • Promotions
  • Devices
  • User Interface
  • Webshops

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  1. Detailed documentation
  2. CRM
  3. Products

Product details

PreviousAdd a ProductNextExtra Packages

Last updated 3 years ago

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Details

Here you may check and manage the following options:

  • Name

  • Mapping ID

  • Subscription Type - can't be changed if it was set during the product creation

  • Number of Allowed Devices - how many devices can one user use with his account

  • Payment type

Subscriptions

Specify the additional info of the product.

  • Product Prices - available currencies

  • Plan Name - specify its name, e.g. Basic

  • Subscription Length

  • Subscription Type - a unit of measure of the length (days, month, years)

  • Product Price - set prices according to the currencies

  • Plan Image, Short Description, Plan Description - this info will be displayed in a webshop.

  • Is Default- make this payment plan a default one

Below you see the table with already added payment plans to this product. You can add multiple plans, e.g. 1 month, 6 months, 1 year.

Resellers

Here you can assign this product to your resellers.

  • Resellers - select a required one

  • Select Plans - select a product's plan

  • Reseller Discount - set if any

  • Add Product - apply the changes

Packages

Here you manage the crucial products' settings - its packages.

  • Accessible Countries - select countries that are allowed to the service, the countries that aren't listed will be banned. Leave blank if all the countries are allowed.

Click Update Packages to apply the changes.

To apply the changes in the Users Interface, don't forget the Cloud Sync

Promotions

Promotions allow you to add news that your customers will see on the home page in the News & Information box. Upload the news image, put the Description text, press Add News.

In the table below you see other promotions.

Devices

The list of supported devices in a product. Toggle the switches ON and OFF to activate/deactivate devices.

User Interface

These settings will help you to adjust the UI experience in the users app.

  • Enable Advertisements

  • Show Channel Preview - to show a minimized TV player when scrolling the TV Guide

  • Show Weather

  • Show EPG Preview

  • Max Days Interactive TV - the length of available archive

  • Start in TV Mode - the app starts showing the TV channels instead of the Home page

  • Sleep Mode - set time after which the sleep mode activates

  • User Interface - selected User Interface that you have created in the UIT

Webshops

Select Webshop Type and Select Webshop options to add a product to a selected shop.

IP Ranges Packages - select an IP Range to restrict access to your system from prohibited networks. Refer to to learn more

DVR Package - select a DVR package to give your customers the opportunity to schedule show recordings. Refer to to learn more.

Catchup Plan - select a DVR package to give your customers the opportunity to watch channels from the archive. Refer to to learn more.

For , , , Education, , - add so many packages as you want to be in this product.

the IP Access guide
the DVR plan guide
the Catchup Plans guide
Channels
Movies
Series
Music
Apps