TVMS Manual 2.0
  • Welcome page
  • Understanding TVMS
  • First steps
  • Getting help
    • How to get help
      • Generic issues
      • Streams issues
    • FAQ
  • Quick start
    • TVMS Home page
    • New deployment
    • Content
      • Add a channel
      • How to add EPG
      • Add a movie
      • Add series
      • Pay Per View (PPV)
      • Cloud Sync
    • UI and hostnames
      • Add a hostname
      • Add a UI
    • Business part
      • Create a product
      • Create customers
      • Create resellers
      • Billing integration with TVMS
  • TV application
    • Loading
      • Profiles
    • Home screen
      • Settings
      • Personal menu
    • Channels
      • TV player
      • TV guide
      • Recordings
      • CatchupTV
    • VoD
      • Movies
      • Series
      • Music
    • Apps
  • Detailed documentation
    • Top panel
      • System Users
      • SendGrid
      • Time Zone
      • User Logs
      • Super Hostname
      • White Labelling
    • CMS
      • Channels
        • Add Channel
        • Channels Excel
        • EPG Overview
        • EPG Urls
        • EPG Builder
        • How to apply EPG
        • Cloud PVR
        • UI Groups
        • PPV Rules
        • Packages
      • Movies
        • Add a movie
        • Add a movie from the database
        • PPV Rules
        • Packages
      • Series
        • Add Series
        • Add Series from the database
        • Add a season
        • PPV Rules
        • Packages
      • Education
        • Add a course
        • PPV Rules
        • Levels
      • Music
        • Add Album
        • PPV Rules
        • Packages
      • Apps
        • Add App
        • Packages
      • Import/Export
        • Channels
        • Movies
        • Series
      • Transcoders
        • Add a transcoder
        • CDN Hostnames
        • DVR Storage
        • FLS Mapping
        • FLS Config
        • FLS Health
      • Settings
        • Currency
        • BuyDRM
        • Irdeto
        • Token Settings
    • CRM
      • Customers
        • Add a customer
        • Customer details
          • Information
          • Subscription
          • User Interface
          • Devices
          • Wallet
          • Tickets
          • Content
          • Profiles
          • Logs
        • Add a range of customers
        • Customers Count
        • Bulk Edit
        • Delete Bulk Customers
        • Import Customers
      • Tickets
      • Stocks
        • Models
      • Dealers
      • Resellers
        • Add a new Reseller
        • Resellers details
        • Performance
        • Extra Packages Mapping
        • Domain Mapping
      • Products
        • Add a Product
        • Product details
        • Extra Packages
        • DVR Plans
        • Catchup Plans
        • IP Access
        • API Provisions
        • Disclaimer
        • Support
        • App OTA
      • Advertisement
        • Banner Ads
        • Preroll Ads
        • Overlay Ads
        • Ticker Ads
      • Webshops
        • WooCommerce
        • Shopify
        • OpenCart
        • BigCommerce
        • Prestashop
        • TVMS Webshop
          • Setup a Payment Gateway
          • Cart Setup
          • Setup Customer Portal
          • Invoicing Templates
          • Email Templates
      • Communication
        • Email Templates
        • Mass Mailing Settings
        • Mass SMS Settings
        • Messages
        • Subscriptions
        • Mass Mailing
        • Mass SMS
      • CRM Settings
        • Currencies
        • General
        • Company Info
        • CRM Rules
    • MIQ
      • Dashboard
      • Usages
      • Content
      • Location
      • Hardware
      • Network
      • Software
      • System Health
      • Advertisement
      • Financial
    • UIT
      • User Interfaces
      • Add a User Interface
      • Hostnames
      • Templates
      • Languages
      • Menu Apps
    • API
      • AddCustomer
      • AddDeviceToCustomer
      • BulkDeleteCustomers
      • CancelSubscription
      • ChangeCustomerProduct
      • ChangeLoginDetails
      • CustomerRecommendation
      • CustomerStatus
      • CustomerSubscription
      • DeleteCustomer
      • DeleteDeviceFromCustomer
      • DisableCustomer
      • EditCustomer
      • EnableCustomer
      • ExtraPackages
      • GetCountries
      • GetCustomer
      • GetProducts
      • MacAddress
      • RenewCustomer
      • ValidateCustomer
  • App publishing
    • Getting Started
    • Completing the Prerequisites
      • Select an App Name
      • Prepare Artwork
        • Artwork to Build Apps
        • Artwork to Publish Apps
      • Register Developer Accounts
    • Testing an App
      • How to Install an App for Testing on Android
      • How to Install an App for Testing on iOS and tvOS
      • How to Install an App for Testing on Firestick
      • How to Install an App for Testing on Roku
    • Preparing Apps for Publishing
      • Create App Approval Product
      • Google Play Store
      • Apple App Store
      • Amazon App Store
      • LG Content Store
      • Samsung Tizen Store
      • Roku Channel Store
  • Miscellaneous
    • TVMS Artwork
    • Roku TVE
    • Supported Devices
    • Player Support
    • Updates of Apps and Set-top boxes
      • Manual Update
      • Roku manual update
      • Android In App Update
      • OTA (Over The Air)
    • Video manual
  • Changelog
    • Application changelog
      • Release 8.5.1x - February 1st '21
      • Release 9.3 - January 15, 2022
      • Release 9.4.0 WebTV/PWA
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On this page
  • Subscription Extending
  • Device Logins
  • Invoices
  • Subscription
  • Extra TV Packages

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  1. Detailed documentation
  2. CRM
  3. Customers
  4. Customer details

Subscription

PreviousInformationNextUser Interface

Last updated 3 years ago

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Subscription Extending

  • Start Date

  • Expire Date

  • Extend Subscription - open a new page where you can select a product

  • Extend Expire Date - set a desired date to extend the Expire Date

  • Extend Date - apply the extension.

  • Interval

Device Logins

  • Username

  • Password

Invoices

Here you see the list of invoices sent to this customer (if any).

Subscription

Here is the product that is currently in use and its expire date. Click Change Subscription to switch the customer to another product.

Extra TV Packages

Refer to to learn more.

Refer to to learn more how to create products.

Click Add TV Packages to add a new package. Refer to guide to learn more.

the TVMS Webshop guide
the Product guide
the Extra Packages