TVMS Manual 2.0
  • Welcome page
  • Understanding TVMS
  • First steps
  • Getting help
    • How to get help
      • Generic issues
      • Streams issues
    • FAQ
  • Quick start
    • TVMS Home page
    • New deployment
    • Content
      • Add a channel
      • How to add EPG
      • Add a movie
      • Add series
      • Pay Per View (PPV)
      • Cloud Sync
    • UI and hostnames
      • Add a hostname
      • Add a UI
    • Business part
      • Create a product
      • Create customers
      • Create resellers
      • Billing integration with TVMS
  • TV application
    • Loading
      • Profiles
    • Home screen
      • Settings
      • Personal menu
    • Channels
      • TV player
      • TV guide
      • Recordings
      • CatchupTV
    • VoD
      • Movies
      • Series
      • Music
    • Apps
  • Detailed documentation
    • Top panel
      • System Users
      • SendGrid
      • Time Zone
      • User Logs
      • Super Hostname
      • White Labelling
    • CMS
      • Channels
        • Add Channel
        • Channels Excel
        • EPG Overview
        • EPG Urls
        • EPG Builder
        • How to apply EPG
        • Cloud PVR
        • UI Groups
        • PPV Rules
        • Packages
      • Movies
        • Add a movie
        • Add a movie from the database
        • PPV Rules
        • Packages
      • Series
        • Add Series
        • Add Series from the database
        • Add a season
        • PPV Rules
        • Packages
      • Education
        • Add a course
        • PPV Rules
        • Levels
      • Music
        • Add Album
        • PPV Rules
        • Packages
      • Apps
        • Add App
        • Packages
      • Import/Export
        • Channels
        • Movies
        • Series
      • Transcoders
        • Add a transcoder
        • CDN Hostnames
        • DVR Storage
        • FLS Mapping
        • FLS Config
        • FLS Health
      • Settings
        • Currency
        • BuyDRM
        • Irdeto
        • Token Settings
    • CRM
      • Customers
        • Add a customer
        • Customer details
          • Information
          • Subscription
          • User Interface
          • Devices
          • Wallet
          • Tickets
          • Content
          • Profiles
          • Logs
        • Add a range of customers
        • Customers Count
        • Bulk Edit
        • Delete Bulk Customers
        • Import Customers
      • Tickets
      • Stocks
        • Models
      • Dealers
      • Resellers
        • Add a new Reseller
        • Resellers details
        • Performance
        • Extra Packages Mapping
        • Domain Mapping
      • Products
        • Add a Product
        • Product details
        • Extra Packages
        • DVR Plans
        • Catchup Plans
        • IP Access
        • API Provisions
        • Disclaimer
        • Support
        • App OTA
      • Advertisement
        • Banner Ads
        • Preroll Ads
        • Overlay Ads
        • Ticker Ads
      • Webshops
        • WooCommerce
        • Shopify
        • OpenCart
        • BigCommerce
        • Prestashop
        • TVMS Webshop
          • Setup a Payment Gateway
          • Cart Setup
          • Setup Customer Portal
          • Invoicing Templates
          • Email Templates
      • Communication
        • Email Templates
        • Mass Mailing Settings
        • Mass SMS Settings
        • Messages
        • Subscriptions
        • Mass Mailing
        • Mass SMS
      • CRM Settings
        • Currencies
        • General
        • Company Info
        • CRM Rules
    • MIQ
      • Dashboard
      • Usages
      • Content
      • Location
      • Hardware
      • Network
      • Software
      • System Health
      • Advertisement
      • Financial
    • UIT
      • User Interfaces
      • Add a User Interface
      • Hostnames
      • Templates
      • Languages
      • Menu Apps
    • API
      • AddCustomer
      • AddDeviceToCustomer
      • BulkDeleteCustomers
      • CancelSubscription
      • ChangeCustomerProduct
      • ChangeLoginDetails
      • CustomerRecommendation
      • CustomerStatus
      • CustomerSubscription
      • DeleteCustomer
      • DeleteDeviceFromCustomer
      • DisableCustomer
      • EditCustomer
      • EnableCustomer
      • ExtraPackages
      • GetCountries
      • GetCustomer
      • GetProducts
      • MacAddress
      • RenewCustomer
      • ValidateCustomer
  • App publishing
    • Getting Started
    • Completing the Prerequisites
      • Select an App Name
      • Prepare Artwork
        • Artwork to Build Apps
        • Artwork to Publish Apps
      • Register Developer Accounts
    • Testing an App
      • How to Install an App for Testing on Android
      • How to Install an App for Testing on iOS and tvOS
      • How to Install an App for Testing on Firestick
      • How to Install an App for Testing on Roku
    • Preparing Apps for Publishing
      • Create App Approval Product
      • Google Play Store
      • Apple App Store
      • Amazon App Store
      • LG Content Store
      • Samsung Tizen Store
      • Roku Channel Store
  • Miscellaneous
    • TVMS Artwork
    • Roku TVE
    • Supported Devices
    • Player Support
    • Updates of Apps and Set-top boxes
      • Manual Update
      • Roku manual update
      • Android In App Update
      • OTA (Over The Air)
    • Video manual
  • Changelog
    • Application changelog
      • Release 8.5.1x - February 1st '21
      • Release 9.3 - January 15, 2022
      • Release 9.4.0 WebTV/PWA
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  1. Detailed documentation
  2. CRM

Communication

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Last updated 3 years ago

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TVMS supports different ways of communication with customers.

Email Templates
Mass Mailing Settings
Mass SMS Settings
Messages
Subscriptions
Mass Mailing
Mass SMS